Instructions for Injection Check-In
Please review these instructions before arriving for allergy injections. Hours can change for holidays and special circumstances — for the latest updates, follow our Facebook page or call the office.
Current injection hours
Monday – Thursday – 7:30 am to Noon & 1:00 pm to 5:00 pm
*No Injections on Fridays
*Holiday closures will impact these hours.
Cluster hours (when available): 7:30 am – 10:30 am & 1:00 pm – 3:30 pm
Before you arrive
Patients starting an injection, drops, or tablets program for the first time must have an appointment. Once scheduled, a staff member will contact you to review materials and answer questions.
Patients receiving biologic medications (such as Xolair, Nucala, or Fasenra) must have an appointment. Please call Scheduling. On your appointment day, follow the check-in steps below and tell the front desk you are here for a biologic injection.
Check-in process
Arrive during injection hours. Use the injection sign-in station to check in for an injection by scanning your card. If your scan was successful, you will see how many patients are currently waiting. If you are here for a biologic injection, see the front desk staff.
Have a seat in the waiting room until you are called to an injection station. Staff will call you by name when your injections are ready.
After your injection, go to the waiting area for your post-injection observation period (30 minutes).
Questions? Call us at 616-949-4840