Posted on January 04, 2022
What to Expect & How to Come Prepared
Change seems to be the only constant. This page will be updated with changes in office process so you know what to expect when coming to the office for an appointment. Please check back each time you are scheduled in case there are updates!
Significant Road Construction on I-96
I-96 is down to one lane in each direction between Cascade Rd and 28th St through September 2023 for resurfacing. This is causing significant delays in traffic flow. Please give yourself extra time to arrive at the office for appointments and injections.
We cannot guarantee that we will be able to accommodate late arrivals for appointments. This can negatively impact our ability to provide you a quality appointment, and does not honor the time allotted to other appointments in the schedule.
Timeliness for injections is crucial so that we have adequate staff to address your safety in the event of a systemic reaction to your injections. The prompt end time of injections protects both patients and staff.
Effective Monday, April 17, 2023 we are moving to optional masking for staff, patients and families in the office.
Please bring your photo ID/driver's license, insurance card, and up to date list of medications to every appointment. Please let staff know if you have had changes to your insurance plan, address, phone number, email or other contact information. We want to have current contacts listed for you as well: parent/guardian/significant other, primary care provider and preferred pharmacy.
You may have noticed that routine follow-up appointments no longer have paperwork to complete. Please be patient with staff as they verbally assess and electronically record the information previously prompted on this paperwork. We are prepared to hear about any changes in health status, environment, medications/treatments/therapies, and routine health information, etc. If you have questions for a provider, please take a moment to write down your questions so we can make sure everything is reviewed in the context of your visit.
We are grateful that COVID-19 metrics continue to trend downward in our community. Due to this, we have resumed spirometry (PFT/breathing tests) at the discretion of the provider. Based on your medical history, physical assessment, and risk factors, the provider managing your appointment may elect to have this test completed as part of an in-office visit.
We continue to require a mask while in the office, regardless of vaccination status, per recommendations for healthcare settings from the Centers for Disease Control and Prevention.
Due to the current rates of COVID infection in the community we are not performing spirometry (also referred to as pulmonary function testing or a breathing test) in the office. A high quality assessment (listening to lung sounds and physical exam), as well as review of symptoms and medication/treatment plans still has significant value. If you wish to reschedule an in-office appointment to be seen via telemedicine (virtual video visit) or for a later date, please call 616-949-4840, option 3.
We continue to require a mask while in the office, regardless of vaccination status, per recommendations for healthcare settings.