Posted on January 04, 2022
What to Expect & How to Come Prepared
Change seems to be the only constant. This page will be updated with changes in office process so you know what to expect when coming to the office for an appointment. Please check back each time you are scheduled in case there are updates!
Due to the current rates of COVID infection in the community we are not performing spirometry (also referred to as pulmonary function testing or a breathing test) in the office. A high quality assessment (listening to lung sounds and physical exam), as well as review of symptoms and medication/treatment plans still has significant value. If you wish to reschedule an in-office appointment to be seen via telemedicine (virtual video visit) or for a later date, please call 616-949-4840, option 3.
We continue to require a mask while in the office, regardless of vaccination status, per recommendations for healthcare settings.
Please bring your photo ID/driver's license, insurance card, and up to date list of medications to every appointment. Please let staff know if you have had changes to your insurance plan, address, phone number, email or other contact information. We want to have current contacts listed for you as well: parent/guardian/significant other, primary care provider and preferred pharmacy.
You may have noticed that routine follow-up appointments no longer have paperwork to complete. Please be patient with staff as they verbally assess and electronically record the information previously prompted on this paperwork. We are prepared to hear about any changes in health status, environment, medications/treatments/therapies, and routine health information, etc. If you have questions for a provider, please take a moment to write down your questions so we can make sure everything is reviewed in the context of your visit.